FAQS
HAVE QUESTIONS? WE HAVE ANSWERS.
At Method Gym, we are proud to have a team of professionals dedicated to providing extraordinary service to our members. You’ll find expert trainers, motivating group fitness instructors, and friendly staff – all committed to helping you reach your fitness and wellness goals.
Where do I go if I have questions or need help with the billing for my account?
Please contact your home club during business operating hours and a representative will answer any of your questions!
Where can I update my billing information or make a payment?
You can update billing information at your home club or via your Method Gym app!
How do I upgrade my membership?
Visit your home gym and the front desk staff will assist in upgrading your membership! Thank you for being a member of Method Gym. Enjoy the new benefits!
How do I manage my membership?
If you would like to make any changes to your membership, please contact or go to your home club. Some changes can be made via our Method Gym app.
How old do I have to be to get a Method Gym membership?
You can join Method Gym if you are 14 years or older with a parent/legal guardian’s permission. Members aged 14 – 15 must be accompanied by a parent/ guardian when they work out at all times. Members who are 16 and 17 years old must have a signed waiver from a parent/guardian. For further questions or clarifications regarding age policy, reach out to your local Method Gym for more details.
Does Method Gym offer classes or personal training?
A dozen plus group fitness class formats are available including Zumba, HIIT, Bodypump, Barre, Spin and more. The California, MD and Leonardtown, MD gyms offer Les Mills programming. All classes can be modified for any fitness level and intensity preference. Fitness classes are included in the Method Premier memberships.
Check out the Group Fitness schedules:
California, MD | Leonardtown, MD | Dale City, VA | Waldorf, MD | Mechanicsville, MD
Personal Training is available as one-to-one and small group training with options that work for your goals and budget. Learn more about Personal Training here.
What is the cancellation policy at Method Gym?
All membership cancellations require a 31-day cancellation notice. To submit your cancellation or freeze request, please visit memberservices.methodgym.com.
Does Method Gym offer a military or veteran discount?
Enrollment fee is waived for all active military members and veterans. For members of our military and veterans, we sincerely thank you for your service!
Does Method Gym have free WiFi?
Yes! The front desk staff can provide the WiFi name and password so you can enjoy your favorite tunes and shows.
Does Method Gym offer childcare?
For an additional fee, Fit Kids is available at our California, MD, Dale City, VA and Mechanicsville, MD Method Gym locations and Method Mini’s is available at Waldorf, MD location. These programs provide the peace of mind you need to enjoy your workout.
Enhance your membership by adding childcare services for only $34.99 per month. Contact us for more information!
Do Method Gyms have showers and lockers?
Yes, all Method Gym locations have showers and lockers for your convenience.
Does Method Gym have saunas?
Yes, you can enjoy sitting in a sauna and resting your muscles after your workout at all Method Gym locations.
Don’t see the question you are looking for? Contact us today!